What is Safepay's merchant on-boarding criteria?

We take our merchant on-boarding very seriously. We want our relationships with our merchants to be long and mutually beneficial. We only succeed if our merchants succeed. 

When a merchant reaches out to us, they need to fill out our know-your-customer form (also called a KYC form). Click here to learn more about our KYC form. 

We are required to gather this information by our regulator and financial partners. Additionally, it helps make sure that Safepay is kept open for all merchants. One bad actor can compromise the simple payment solution we have created for all merchants. 

We understand that some of the information you provide is personal in nature. You can read our Privacy Policy to understand how we handle your information. 

Some of the other steps we take during our merchant on-boarding process include: 

  • Prescreening
  • Identity verification/KYC
  • Merchant history check (including historic orders and fulfillment)
  • Business and operational model analysis
  • Web content analysis
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