How much does Safepay charge

Note: This document has been updated. Please access the updated fee breakdown here

Our founding principle is to be completely transparent about our pricing model with our merchants. Across all our payments channels and including all of our supported currencies, we charge the same transaction fee. Here is the breakdown of our transaction fee:

For local transactions in Pakistani Rupees (PKR)

Our charge is per successful transaction is 2.5%
This is inclusive of all taxes and duties including taxes that depend on which province a merchant is based in:
- Sindh (Sindh Sales Tax on Services Act 2011): 13%
- Punjab (Punjab Sales Tax on Services Act 2012): 16%
- Khyber Pakhtunkhwa (Khyber Pakhtunkhwa Finance Act, 2013): 15%
- Balochistan (Balochistan Sales Tax on Services (Amendment) Act 2019): 15%
- Federal territory (Federal Excise Act, 2015): 16%
How this works

Merchant is paid Rs10,000 by a customer through Safepay. The fee payable to Safepay will break down to be 2.5% of Rs 10,000. This is Rs 250.

The merchant will receive a net amount of Rs 9,750 (Rs 10,000 - Rs 250) from the original transaction. This will be deposited directly in your Linked Bank Account according to our settlement time line (the number of days it takes for the Rs 9,750 to reach your Linked Bank Account).

Fee structure breakdown

In the interest of transparency, we are providing the community with a breakdown of Safepay's fees. We believe that in the long run this is a small price to pay for accepting major forms of payment from customers worldwide. We guarantee that there are no hidden fees, no yearly fees and no minimum balance to maintain in order to use Safepay

1.5% - To the acquiring bank, the issuing bank and networks used when your customer pays through Safepay
0.2% - Taxes due to federal and provincial tax authorities
0.8% - To support our development and service for you

Example: How the Safepay fee includes taxes

SST (Sindh Sales Tax on Services) is payable to the Sindh Revenue Board (SRB) in connection with the provision of Safepay Services. The Safepay fee you pay is inclusive of SST. For many other internet payment gateways in the market, FED is passed on to the merchant. You should always check if the rate quoted to you by an internet payment gateway is inclusive or exclusive of FED. In this example, we will charge SST.

Currently SST is charged at 13%. Because Safepay pays this on a merchant's behalf, the rate we charge may seem higher than those of our competitors.

If Safepay did not charge SST, using the same example above, the fee payable to Safepay would reduce by Rs 30 to Rs 220 - which is a rate of 2.2%.