How to verify you are on an official Safepay webpage

How to determine if you are really on the official Safepay website:

Safepay will always serve its content through HTTPS over SSL. Furthermore, Safepay has one official domain that it exposes to its merchants and their customers. That domain is getsafepay.com. However, Safepay also has four additional subdomains that are attached to our main domain. These subdomains are:

  1. www.getsafepay.com
  2. api.getsafepay.com
  3. sandbox.api.getsafepay.com
  4. dev.api.getsafepay.com

To ensure that your browser is always pointing to an official Safepay domain we recommend the following steps:

Check the URL and SSL certificate on your browser

To verify that you are actually on Safepay's website, you can check that the website is being served over HTTPS by looking out for a green lock next to the URL of the website. Safepay's pages all have an SSL certificate, which you can inspect by clicking on the lock. It is typically displayed with a prominent green banner or a grey lock symbol before the actual URL. Here is what it looks like on common browsers:

Chrome:

Safari:

Firefox:

Always type the URL in your browser

Always type the URL (website address, for example www.getsafepay.com) rather than opening a link from another website or through an email. Please study the link before opening it. If there is anything fishy or suspicious, don’t proceed as clicking it might redirect you to a phishing site. Be suspicious if you receive an email supposedly from Safepay that asks you to verify your account or for personal information. Safepay doesn't do that and will never ask you for your bank balance, PIN code, password or any other secure information. Don't use the link to the Safepay website which may be in the email. To check your account, always type in the URL in the address bar.

Double check the URL before clicking any link by hovering your cursor over it and looking at the bottom left corner of your screen where the URL is displayed. Determine if the Safepay address in your browser is the actual Safepay address. Sometimes phishing addresses look extremely authentic, but if you inspect closely it will reveal that instead of an it may be using .net or .org instead of .com (the official Top Level Domain)

How to report scams or fishy websites

We take attempts by third parties to use our brand name to create confusion and conduct illegal activities seriously. Safepay is built on the trust placed in us by our community. We have a zero tolerance policy and have established procedures to escalate this to the relevant authorities immediately. We also require your help. If you notice anything suspicious relating to Safepay on any websites, emails or marketing materials, please email us at admin@getsafepay.com

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