Merchant Legal Agreement
To start accepting payments with Safepay, all merchants are required to review and sign the Safepay Services Agreement. This is a standard agreement that applies to all merchants and is required as part of our regulatory obligations with the State Bank of Pakistan.
Why do I need to sign this agreement?
As a regulated payment service provider, Safepay must ensure that all merchants operate under a standardized legal framework. This agreement:
- Defines the terms of using Safepay services
- Ensures compliance with banking partners and payment networks
- Helps protect both Safepay and merchants from operational and financial risks
Once your application is approved, you will receive the agreement via an online signing platform.
Who should sign the agreement?
The agreement must be signed by an authorized representative of your business. This depends on your business type:
| Business Type | Authorized Signatory |
| Sole Proprietorship | Sole Proprietor |
| Private Limited Company | CEO or authorized representative (as per board resolution) |
| Public Limited Company | CEO or authorized representative (as per board resolution) |
| Partnership | Managing Partner or authorized signatory (as per authority letter) |
| Freelancer | Individual (self) |
| NGO / NPO / Trust / Society | Authorized representative (as per governing body resolution) |
Safepay will typically execute the agreement through an authorized company representative.
Important Notes
- Your account cannot go live without a signed agreement
- Please ensure the correct authorized person signs the document to avoid delays
- If you have pending requirements (technical or compliance), go-live may be held until completion
Need Help?
If you’re unsure who should sign or haven’t received your agreement, reach out to our support team at support@getsafepay.com and we’ll assist you.